Please consider writing, calling or speaking in support of the motion Keeping HandyDART Accessible to People Living with Disabilities, which will be discussed at the Tuesday June 8 Vancouver City Council meeting.
TransLink is proposing an invasive and adversarial interview process to refuse service to some applicants, instead of expanding service to meet demand. The outcome of the new registration process could be a decision that an applicant is not eligible for HandyDART, rather than further assistance for those who need it. At first, this will only apply to new riders. But if this new system is put in place it will likely be applied to existing HandyDART riders later.
TransLink states that the process “would be similar to the current registration process in communities served by BC Transit.” BC Transit’s interview processes are primarily about denying service to reduce costs, and they have contracted much of the work out to massive medical companies.
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