Media Release: HandyDART Riders File Human Rights Complaint against Premier Christy Clark and TransLink

Beth McKellar at Human Rights Tribunal offices

Media Release: HandyDART Riders’ Alliance

HandyDART Riders File Human Rights Complaint against Premier Christy Clark and TransLink: Group alleges inadequate HandyDART service is discriminatory

The HandyDART Riders’ Alliance has filed a class-action complaint with the B.C. Human Rights Tribunal alleging discrimination in the form of inadequate HandyDART service. The complaint alleges inferior transit service is provided to people with physical and mental disabilities compared to people who can use conventional public transit.

“We are filing this complaint today because we want it to be clear that Christy Clark and the BC Liberal government are responsible for this discrimination people with disabilities have faced since 2009” says HandyDART Riders’ Alliance Co-chair Beth McKellar who filed the complaint on behalf of all HandyDART riders. “We hope the Human Rights Commission will order future provincial governments to improve the quality of service and increase the HandyDART service hours provided by fully trained drivers in HandyDART buses.”

The complaint states that “People are being denied access to transit because they are unable to use conventional transit without assistance. Dignity & self-esteem are damaged. Safety is put at risk. People are being isolated from family, friends and community.” The complaint also reports that TransLink CEO Kevin Desmond stated that bringing HandyDART in-house to improve service quality would cost too much.

“People have been feeling imprisoned in their own homes for years as a result of this unjust treatment” says HandyDART Riders’ Alliance board member Roseanne Shannon. “But this is not just for people who are disabled now, our population is aging rapidly and with that the number of people needing HandyDART will increase rapidly too.”

The complaint was filed against Premier Clark, former TransLink Minister Peter Fassbender, Minister of Transportation Todd Stone, along with TransLink and the US-based corporation TransLink contracts to run HandyDART.

Attached photo – Beth McKellar outside Human Rights Tribunal offices

For more information please contact:
Beth McKellar – HandyDART Riders’ Alliance Co-chair 604 444 9289

3 responses to “Media Release: HandyDART Riders File Human Rights Complaint against Premier Christy Clark and TransLink

  1. Awesome news!

  2. On the pamphlet it reads door to door. I don’t get this service. I have to pick pick at another address at the bottom of the street. I’m a handy dart customer and I would equal service provide for myself.

  3. Renal Dialysis VGH

    Hello HRA, Happy New Year.
    Patients at the Renal Dialysis, users of HandyDart Service more than ever are experiencing great difficulties with their rides to and from VGH Renal Dialysis. Kindly extend your helping hand in bringing the matter to the right authority.
    The unit Social Worker could help distribute your contacts numbers
    Million Thanks.

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